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Shipping & Returns

Shipping & Returns

Shipping

- Orders over $55 qualify for free shipping. Orders will be shipped within 5-7 business days

- If you'd like to place an international order, please email [email protected]

- Please note that all international sales are final

Returns

- We know you will love your Basic Outfitters product, but in the event that you are not completely satisfied, we will issue a full credit on returns processed within 30 days of purchase. However, you may not return any individual items purchased in any of our Create-A-Drawers. You may return the full Drawer or exchange any of those items for any equivalent item in that category.

- Please note that all items sold under a sale promotion will not be eligible for returns or exchanges

- All returned garments must be unworn, unwashed, undamaged and in their original packaging

Here’s How It Works: 

- Please e-mail us at [email protected] to initiate your return. Provide your order or reference number and the items you would like to return/exchange

- We will e-mail you your shipping label

- Return items in recycled Basic Outfitters packaging or something similar and include a copy of the original packing slip with Order Number

- Once we have received and processed your return, you will receive an e-mail confirmation that the card you used to make the purchase has been refunded 

- All returns are subject to a shipping charge